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Showing posts from November, 2016

The customs nightmare for gadget lovers - a guide on what not to do

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Like most gadget lovers, I spend a fair amount of money ordering from international sites and sellers. There will always be something that I cannot find on an Indian site - it could be as small as a replacement cable for my earphones - or something as big as the new Pebble smartwatch that I have been eyeing. Or sometimes, even if I find them on Indian sites, they are at eyewatering premiums over the same product on say, Amazon USA.

To a large extent, my international purchases have been restricted to eBay sellers, or Amazon. Recently however, I was tempted by the newly launched Beddi Alarm Clock, a $99 smart alarm clock that raised Kickstarter backing and also got a lot of favorable reviews.

I ordered it direct from Witti Design, the creators, who were offering international shipping at $20, making the total order value $120(approximately Rs. 7500). It was shipped through DHL, who delayed delivery by a week, citing hold up at customs. Finally, they called me and asked me to send an invo…